Home > Blog > Solving the IT Advanced Mobile Solutions Dilemma

mobile solutionsEnterprise mobility strategy has been struggling to keep up with user demands and the rapid improvements in smart phone and tablet technology for several years – and IT’s advanced mobile solutions dilemma isn’t getting any easier in 2013. Forrester Research says that the market for enterprise mobility solutions will hit $405 million by 2014, and that’s just for off-the-shelf products and services.

The problem for IT management is finding the right balance between end user demands (productivity improvement, anytime/any device access, consumer applications, usability, efficiency, and access to rich media – video, audio, interactive applications) and corporate requirements (security, compliance, policy management, controllable costs, and efficiency).

Few enterprise IT departments have the broad range of expertise required to support multiple mobile platforms and apply security and policy management practices consistently across differing mobile operating systems. Add in the need for Android application development, mobile security solutions, and iPhone application development skills, and it’s easy to see why there’s a high demand for InfoVision’s proven outsourced and strategic staffing services in the advanced mobile solutions space.

Requirements for a Successful Enterprise Mobility Strategy

In order to be successful, an enterprise mobility strategy must include:

  • Support for the most popular smartphone and tablet operating systems in North America
  • Android, iPhone, iPad support
  • Support for Windows 7/8 and BlackBerry phones (including the new BlackBerry 10), depending on your end user’s preferences
  • High SLAs with no connectivity or latency problems are required to meet end user’s high performance expectations
  • Configuration management
  • Security management
  • Central management console and administration tools
  • Over-the-air (OTA) intelligence, troubleshooting, and support
  • Asset management & reporting
  • Software management
  • Scalability

In addition, many enterprise mobility strategy planners also include remote control and device recovery (for business continuity and disaster recovery) in their mobile device management plan. It’s nearly impossible to find an off-the-shelf solution that meets all of these requirements, so many enterprise mobility strategy plans include adding customization to third-party solutions, or building enterprise mobile device management applications.

How IT Got into the App Development Business

Most enterprise IT teams didn’t get into the Android or iPhone application development business by choice. They did it out of necessity, as mobile device adoption caused a profound shift in enterprise IT.

IT has made great strides in mobile device management over the last few years, but continues to struggle to keep up with consumer-driven mobile platforms and applications. Android application development, iPhone application development, and iPad application development have become core requirements for enterprise IT teams.

The BYOD trend became a tsunami, where end users selected and paid for their own smartphones and tablets, brought them to work, and demanded access to the corporate network. This created significant security, risk management, and cost control challenges that IT found could only be solved with advanced mobile solutions built or customized as part of a rapidly evolving enterprise mobility strategy.

Developing the needed mobile application development expertise was made more difficult because of the way in which IT services were traditionally divided into silos within large enterprises. When different individuals or groups were responsible for telecommunications services, the service desk, risk management, application development, sourcing, vendor management, and so on, there was no place in the organization that had the mobile application development skills companies needed. Worse, it created an environment where mismatched policies and inefficiencies were the norm, and third-party suppliers stepped in with stopgap tools that are beginning to outlive their usefulness.

Forrester and Gartner suggest that the pace of tablet and smartphone integration into the enterprise will continue to increase with 95% of the workforce expected own personal smartphones or tablets by 2015.

In fact, Gartner predicts that mobile devices will begin to replace desktop computers within the next three years as existing limitations (bandwidth, device memory, weight, battery life, rapid data entry, etc.) evaporate. Corporate networks are likely to be strained by the increased bandwidth required to support social collaboration, video, voice and other multimedia functions that the analysts believe will become standard in business applications on all devices.

Are you ready for the challenge? Let us help. InfoVision’s global team of advanced mobility solutions experts has the knowledge of enterprise IT needs and experience with different mobile platforms to offer a unique perspective that can help you build, customize, or deploy the best mobile application for your needs.

 

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