One of the most important decisions you can make as an "Information Provider" is your
choice of a Service Bureau. The Service Bureau acts as your consultant, provider, and liaison with the long distance carrier. As your Service Bureau, InfoVision can make it easy for you! We have a close working
relationship with AT&T to give you excellent customer service at a discounted rate. We provide you with the necessary network and Interactive Voice Response technology to handle a large volume of calls to your 900
number; your callers get quick and easy access to your information; and the Carrier provides the billing and collections.InfoVision, Inc. can help you design and submit your application to the long distance carrier.
Once service is established, InfoVision provides the necessary capacity, transport, security and system maintenance to ensure your 900 number is always accessible.
PASSIVE APPLICATION If you have
information that can be pre-recorded into a single message, this is commonly called a "passive" application. Whether this information is updated yearly, monthly, or twenty times a day, this application is
simple to use and will work for many purposes. The caller simply calls the 900 number to access your information.
MENU-DRIVEN APPLICATION If you need to deliver information on several subjects but would
like to use a single number, InfoVision, Inc. can program a 900 "menu-driven" application to suit your needs. When callers dial your 900 number, they are given several options to choose from, depending upon
the information they are seeking. AT&T even allows for these menu options to be billed at different rates.
ANYWHERE 900 International and blocked 900 number access is built into our voice response
system. With a valid Master Card or Visa number and a signature card, InfoVision provides your clients with an 800 or direct dial number, ID and passcode, giving them access to your 900 number program from any location.
Your clients who are blocked from dialing your 900 number at work or when traveling will appreciate this feature.
CARRIER COMPLIANCE InfoVision will help you make sure that your service is in compliance
with all Carrier and Governmental regulations. Once we have discussed your program and closely examined your requirements, we will make carrier recommendations for your consideration.
