Look at banking for example. Banking by its very nature represents a close relationship between the enterprise and its customers. This relationship is built on faith and trust – something that is very integral to human beings. However, these days digital channels have become the pulse of the banking industry. Chatbots are taking over interactions and IVRs are offering pre-defined assistance to customers. Websites and online forums are helping customers make buying decisions like never before.
We have always propagated that digital transformation is not a functional approach but an enterprise level strategy. Unless and until it starts dominating the boardroom discussion, we believe the enterprise is still not invested in the initiative completely.
The world is changing at an increasing rate – so much so that it has become quite frustrating to understand what is a temporary fad and what is redefinition of the future for an enterprise. This makes investment decisions quite tricky for leaders. And when you add the concept of digital transformation to this, it sets all the bets off the table!
In many cases, we have seen IT opting for the faster development approach since it requires less time and resources. However, this may not necessarily be the smart approach. Coding conventions, application designs, and even architectural backends that accelerate development can at times compromise the future-readiness of the solution.
While the other speakers shared their thoughts on topics like test objectives, test integrity, BDD, digital transformation, and team ownership, I shared my two cents on digital value chain. I also touched upon the importance of SMAC testing at the center of any digital assurance platform and the transfer and access to data at all these points.
Transportation Industry It’s been almost two years since the government’s Compliance, Safety, Accountability (CSA) program harnessed the power of big data to make the nation’s highways safer by collecting and sharing vast amounts of data on the trucks and truckers who carry 70% of all goods bought and sold in the U.S. The CSA affected […]
Big 4 Trends Changing IT Staffing It’s hardly news that the “big 4” IT trends — cloud, mobile, social and data analytics – are changing enterprise IT. As they do, they’re also changing the IT staffing picture. Some of the changes are obvious, as companies struggle to fill positions that didn’t exist until recently. As […]
The truth is that the need for IT staff hasn’t gone down, despite trends like data center downsizing, IaaS and PaaS that are moving some former IT jobs “to the cloud”, and offshoring. Companies are simply choosing to change the way in which they meet their need for IT staffing. One of the biggest changes is the move from hiring fulltime, permanent staff, to using temporary help or turn-key IT solutions from a company with specific industry and solutions experience.
Transforming Enterprise Application Support & Management Every November, IDC’s lead analyst for business software, Michael Fauscette, publishes an annual list of predictions for enterprise applications trends during the next year. Then, early in the New Year, he publishes a report that shows how well his team did the year before. The analysts haven’t always had a […]