Duration: 12+ Months
What we are looking for:
- Business Analyst (BA) with 3 to 5 years of hands-on experience in understanding and documenting the as-is business workflow; and developing a to-be business.
- There will be strong interaction with various customer levels ranging from executives to clerical staff so excellent communications skills are essential.
- The ability to understand the business document template and create documents in the same format, structure, free of spelling and grammatical issues is highly desirable.
- The need to identify redundant workflow processes and data content with the ability to eliminate the redundancies while maintaining the business objective.
- Independent judgement of salient and relevant material as well as a basic understanding of the Low Code platforms will be a plus.
- Work under the tech lead and Clients to understand the business domain and produce the technical documents within the allocated timeframe.
- 8+ years Technical Writing & Business Analyst, Policy and Procedure development.
- Bachelor’s Degree required.
- Proficient working knowledge of SharePoint, MS Office Suite(MS word, MS Excel and Outlook).
- Familiar with XML, HTML, CSS, and Jira languages.
- Excellent command of English language, both written and verbal, including grammar, punctuation, spelling.
- Excellent organizational, analytical, and interpersonal skills required.
- Capacities to design, develop, and implement projects to address operational, quality, and service improvements.
- Aptitude to analyze existing workflows, processes, supporting systems and procedures and identify improvements.
- Ability to provide problem resolution in a fast paced environment.
- Design, modify, develop, and support development of high quality templates, reports and other written materials.
- Superior attention to detail.
- Experience applying Information Mapping concepts and techniques.
|Job Category||Information Technology & Services|
|Industry||Information Technology & Services Employment Type Contract Job Functions Information Technology|
|Job Functions||Information Technology|