A good beginning makes a good ending. The road ahead in the new normal is digital transformation, where your stakes are high and a good start is critical.
Several organizations are moving towards an online-everything model with a compelling sense of urgency. Some want to do it to sustain their business, some to grow, and some to stay on top of the competition.
InfoVision’s Digitally Ahead workshop helps all such organizations get a headstart by enabling the decision-makers and stakeholders to take well-planned and informed decisions.
The Digitally Ahead workshop facilitated by InfoVision experts aims to bring together your CIO, decision makers, and stakeholders for brainstorming and charting out a clear path. It will help all the organizations that
This workshop will not only help your organization overcome the inertia of legacy systems, it will catalyse your digital transformation journey by helping your stakeholders:
Understand what digital transformation means in your context
Assess your digital quotient in comparison to your competition
Ideate and discuss probable solutions, specific to your organization
Formulate a high-level digital transformation plan
Identify key digital transformation solutions and projects to begin with
Imbibe the digital mindset to drive a digital culture, all through the process
Domino’s Pizza - A benchmark for omnichannel solutioning
Domino’s set a new benchmark in going omnichannel when their customers could order a pizza via text emojis and tweets using any mobile device, from phones and laptops to smart watches. Their groundbreaking digital transformation took less than 5 years and incorporated technologies like IoT and enterprise mobility.
Capital One - A customer-centric approach
Capital One is one of the first banking giants to incorporate its financial transaction system with Amazon’s Alexa and Apple’s Touch ID biometric software. With a clear focus on improving banking services, they have opened ‘Capital One Cafes’, which welcome customers to spend time as they like with free WiFi, and even attend financially relevant workshops, free of cost. A great example of how technology and out-of-box thinking go hand-in-hand to create the best experiences for your customers.
Target - Hyper-personalization for customers
As the second largest retailer in the US, it was natural for Target’s digital transformation journey to start by using the enormous customer data volume they already had. By launching an app that was extremely convenient for the users, they also generated insights on user preferences, behavior trends, and shopping habits. This helped them engage meaningfully with their customers and offer them personalized services. They are now trying to leverage the latest technologies like AI, AR, VR , etc. to make these experiences even richer.
Anheuser-Busch InBev - Re-imagining the liquor business
Anheuser-Busch (AB) InBev has leveraged several technologies like IoT, AI, and ML to transform its breweries and supply chain right up to the retailers. A B2B app to help retailers replenish stock, IoT-based ‘connected breweries’ to monitor quality, quantity, temperature and more, tools that provide consumer insights using data from social media and other channels are some innovative solutions that have been rolled out. The company has not shied away from rethinking many of its core processes and service offerings to add value.
McDonald’s - Velocity growth towards experience of the future
The world’s largest restaurant chain has been combining AI and personalization with its drive-throughs to create truly Happy Meals. Since 2019, McDonald’s has steadily and strategically invested in technology to drive growth with three key accelerators – digital, delivery excellence, and creating experiences of the future. The customizable drive-through experience that can be adjusted to factor in the weather, traffic, and popular items of the day is only the first step in bringing the pace of change within McDonald’s at par with the accelerating change outside.
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