.iv2-chatbot{position:fixed;z-index:99999;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;line-height:1.5;-webkit-font-smoothing:antialiased}.iv2-chatbot *{box-sizing:border-box}.iv2-chatbot[data-position="bottom-right"]{bottom:24px;right:24px}.iv2-chatbot[data-position="bottom-left"]{bottom:24px;left:24px}.iv2-caption{position:absolute;bottom:68px;right:0;background:#fff;border:1px solid #e0e0e0;border-radius:12px;padding:10px 32px 10px 14px;box-shadow:0 4px 16px rgba(0,0,0,.1);font-size:13px;color:#333;white-space:nowrap;animation:iv2FadeIn 0.4s ease 2s both;max-width:280px;overflow:hidden;text-overflow:ellipsis}.iv2-chatbot[data-position="bottom-left"] .iv2-caption{right:auto;left:0}.iv2-caption-close{position:absolute;top:6px;right:8px;background:none;border:none;font-size:16px;color:#999;cursor:pointer;padding:0;line-height:1}.iv2-caption-close:hover{color:#333}.iv2-caption.iv2-hidden{display:none!important}.iv2-toggle.iv2-launcher-small{width:44px;height:44px}.iv2-toggle.iv2-launcher-small svg{width:20px;height:20px}.iv2-toggle.iv2-launcher-medium{width:56px;height:56px}.iv2-toggle.iv2-launcher-medium svg{width:24px;height:24px}.iv2-toggle.iv2-launcher-large{width:68px;height:68px}.iv2-toggle.iv2-launcher-large svg{width:30px;height:30px}.iv2-toggle{width:56px;height:56px;background:var(--iv2-primary,#1a1a2e);color:#fff;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 20px rgba(0,0,0,.18);transition:transform 0.25s ease,box-shadow 0.25s ease;position:relative;overflow:hidden;padding:0}.iv2-toggle[data-shape="circle"]{border-radius:50%}.iv2-toggle[data-shape="rounded"]{border-radius:14px}.iv2-toggle[data-shape="square"]{border-radius:6px}.iv2-toggle:hover{transform:scale(1.06);box-shadow:0 6px 28px rgba(0,0,0,.22)}.iv2-toggle:active{transform:scale(.96)}.iv2-toggle.iv2-hidden{display:none!important}.iv2-toggle.iv2-toggle-avatar{border-radius:50%;padding:0;overflow:hidden;background:transparent;border:3px solid var(--iv2-primary,#1a1a2e)}.iv2-toggle.iv2-toggle-avatar:hover{border-color:var(--iv2-accent,#4ade80)}.iv2-avatar-img{width:100%;height:100%;object-fit:cover;display:block;border-radius:50%}.iv2-toggle.iv2-toggle-avatar::after{display:none}.iv2-toggle::after{content:'';position:absolute;top:0;left:0;right:0;bottom:0;border-radius:inherit;box-shadow:0 0 0 0 rgba(74,222,128,.3);animation:iv2Pulse 3s ease-in-out infinite;pointer-events:none}@keyframes iv2Pulse{0%,100%{box-shadow:0 0 0 0 rgba(74,222,128,0)}50%{box-shadow:0 0 0 6px rgba(74,222,128,0)}25%{box-shadow:0 0 0 3px rgba(74,222,128,.15)}}.iv2-window{overflow:hidden;display:flex;flex-direction:column;background:#fff;box-shadow:0 8px 40px rgba(0,0,0,.14),0 2px 8px rgba(0,0,0,.08);animation:iv2SlideUp 0.3s cubic-bezier(.34,1.56,.64,1)}.iv2-hidden{display:none!important}@keyframes iv2SlideUp{from{opacity:0;transform:translateY(16px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}@keyframes iv2FadeIn{from{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.iv2-header{background:var(--iv2-primary,#1a1a2e);color:#fff;padding:12px 14px;display:flex;align-items:center;justify-content:space-between;flex-shrink:0}.iv2-header-left{display:flex;align-items:center;gap:8px}.iv2-dot{width:8px;height:8px;border-radius:50%;background:var(--iv2-accent,#4ade80);animation:iv2DotPulse 2s ease-in-out infinite}@keyframes iv2DotPulse{0%,100%{opacity:1}50%{opacity:.5}}.iv2-header-title{font-size:14px;font-weight:600;letter-spacing:.3px}.iv2-header-actions{display:flex;align-items:center;gap:4px}.iv2-header-btn{background:rgba(255,255,255,.1);border:none;color:#fff;cursor:pointer;padding:6px;border-radius:6px;display:flex;align-items:center;justify-content:center;opacity:.7;transition:opacity 0.15s,background 0.15s}.iv2-header-btn:hover{opacity:1;background:rgba(255,255,255,.18)}.iv2-body{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:8px;background:#f7f8fa;scroll-behavior:smooth}.iv2-body::-webkit-scrollbar{width:4px}.iv2-body::-webkit-scrollbar-track{background:transparent}.iv2-body::-webkit-scrollbar-thumb{background:#d0d0d0;border-radius:4px}.iv2-msg{max-width:88%;padding:10px 13px;font-size:13px;line-height:1.55;animation:iv2FadeIn 0.2s ease;word-wrap:break-word;overflow-wrap:break-word}.iv2-msg-bot{background:#fff;border:1px solid #e8e8e8;border-radius:12px 12px 12px 3px;align-self:flex-start;color:#1a1a2e}.iv2-msg-user{background:var(--iv2-primary,#1a1a2e);color:#fff;border-radius:12px 12px 3px 12px;align-self:flex-end}.iv2-link-buttons{display:flex;flex-direction:column;gap:5px;margin-top:8px}.iv2-link-btn{display:flex;align-items:center;gap:8px;padding:8px 12px;background:#f0f4ff;border:1px solid #d0daf0;border-radius:8px;color:var(--iv2-primary,#1a1a2e);text-decoration:none;font-size:12px;font-weight:500;font-family:inherit;line-height:1.4;transition:background 0.15s,border-color 0.15s,transform 0.1s;cursor:pointer}.iv2-link-btn:hover{background:var(--iv2-primary,#1a1a2e);border-color:var(--iv2-primary,#1a1a2e);color:#fff;transform:translateX(2px);text-decoration:none}.iv2-link-btn:active{transform:translateX(0)}.iv2-link-btn-icon{flex-shrink:0;width:14px;height:14px;opacity:.6}.iv2-link-btn:hover .iv2-link-btn-icon{opacity:1}.iv2-quick-btns{display:flex;flex-wrap:wrap;gap:5px;margin-top:8px}.iv2-quick-btn{background:#fff;border:1px solid #d0d0d0;border-radius:16px;padding:5px 12px;font-size:11.5px;cursor:pointer;font-family:inherit;color:#1a1a2e;transition:background 0.15s,border-color 0.15s,color 0.15s,transform 0.1s;white-space:nowrap;max-width:100%;overflow:hidden;text-overflow:ellipsis}.iv2-quick-btn:hover{background:var(--iv2-primary,#1a1a2e);border-color:var(--iv2-primary,#1a1a2e);color:#fff;transform:translateY(-1px)}.iv2-typing{display:flex;gap:4px;padding:10px 13px;align-self:flex-start;background:#fff;border:1px solid #e8e8e8;border-radius:12px 12px 12px 3px}.iv2-typing span{width:5px;height:5px;border-radius:50%;background:#999;animation:iv2Bounce 0.6s infinite alternate}.iv2-typing span:nth-child(2){animation-delay:0.15s}.iv2-typing span:nth-child(3){animation-delay:0.3s}@keyframes iv2Bounce{to{transform:translateY(-4px);opacity:.4}}.iv2-input-row{display:flex;border-top:1px solid #e8e8e8;background:#fff;flex-shrink:0;align-items:stretch}.iv2-input-row input{flex:1;border:none;padding:14px 14px;font-size:13px;outline:none;background:transparent;font-family:inherit;color:#1a1a2e;min-width:0;min-height:46px}.iv2-input-row input::placeholder{color:#999}.iv2-input-row button{background:var(--iv2-primary,#1a1a2e);color:#fff;border:none;padding:0 16px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:opacity 0.15s;flex-shrink:0}.iv2-input-row button:hover{opacity:.85}@media (max-width:480px){.iv2-window{position:fixed;top:0;left:0;right:0;bottom:0;width:100%;max-width:100%;height:100%;max-height:100%;border-radius:0!important;z-index:100000}.iv2-header{border-radius:0!important}.iv2-chatbot[data-position="bottom-right"],.iv2-chatbot[data-position="bottom-left"]{bottom:16px;right:16px;left:auto}.iv2-chatbot[data-position="bottom-left"]{left:16px;right:auto}.iv2-msg{max-width:92%}.iv2-caption{display:none!important}}@media (max-width:768px){.iv2-chatbot.iv2-mobile-hidden{display:none!important}}@media print{.iv2-chatbot{display:none!important}}