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The Power of Human Connection in a Digitally Driven World

28 January 2026 (11:00 am to 11:45 am CT)
Agenda
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Why attend

Explore how human connection becomes a competitive edge in digital banking transformation
Discover the role of authenticity and trust in customer engagement across financial services
Further collaboration and culture to drive innovation and resilience in banking teams
Explore empathy driven experiences that strengthen loyalty and differentiate banks in a fintech crowded world

Presenters

Vijay Gajwani
Vijay Gajwani
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AVP – BFI, InfoVision (Moderator)
Jamie Clisham
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Chief Data Officer, SVP of Analytics & Product, Machias Savings Bank
Sourav Sengupta
Sourav Sengupta
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Vice President and Managing Director of Credit and Pricing Technology, One Main Financial Ltd
Alvaro Fuenzalidasazo
Linkedin
VP, Software Engineering, AIG

The Power of Human Connection in a Digitally Driven World

As financial institutions accelerate their digital transformation, leaders are recognizing that technology alone cannot secure a long‑term advantage. In fact, industry insights reveal that customer trust and authentic relationships remain the strongest drivers of loyalty in banking.

From relationship-based advisory models to empathy-driven digital experiences, banks are reimagining how human judgment complements automation. This panel will examine how connection strengthens collaboration, fuels innovation, and ensures that authenticity guides every interaction in a data-driven environment.

Human Connection in a Digitally Driven World

Agenda

28 January 2026 (11:00 am to 11:45 am CT)
11.00 am
Introduction of speakers

Nitin Naveen, vice president-innovation strategy, AICorespot

11.00 am
11:05 am
Panel Discussion
  • Vijay Gajwani, AVP – BFI at InfoVision (Moderator)
  • Jamie Clisham, Chief Data Officer, SVP of Analytics & Product, Machias Savings Bank
  • Sourav Sengupta, Vice President and Managing Director of Credit and Pricing Technology, One Main Financial Ltd
  • Alvaro Fuenzalidasazo, VP, Software Engineering, AIG
11:05 am
11:40 am
Thank you note and conclusion of the event

by Nitin Naveen, vice president-innovation strategy, AICorespot

11:40 am
Register Now

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