InfoVision brought about a complete outcome-driven quality engineering transformation for a global retail major, with a focus on capability building and futureproofing. The transformation was achieved by instilling a quality-centric culture, prioritizing capacity creation and total ownership of the project. To achieve impactful outcomes, InfoVision utilized key levers such as Automation First, Continuous Testing, and Higher Test Coverage.

Customer overview

The customer is a US-based multinational retail major, renowned for its quick and easy service. To enhance its product development process, the company sought to improve efficiency, accelerate time-to-market, and uphold stringent quality standards.

Problem statement

The customer faced several challenges in maintaining and improving its quality engineering processes:

• Legacy system limitations – A mainframe-based system needed to be migrated to an on-demand system.
• Inefficient quality processes – The customer required a complete overhaul of key application testing and quality assurance frameworks.
• Outdated frameworks and tools – Existing processes lacked agility and scalability, impacting product development efficiency.

Solution delivered

InfoVision led a comprehensive quality engineering transformation, taking full ownership of the initiative. The approach focused on capability building, automation, and process optimization, ensuring a shift towards a quality-first culture. The transformation included:

• Testing center of excellence (TCoE) – Established a dedicated quality ecosystem with industry partnerships, certified professionals, and an award-winning quality engineering framework.
• Automation-first approach – Implemented codeless automation, continuous testing, and impact-based regression testing to accelerate development cycles.
• Continuous testing – Enabled touchless operations through API testing, backend validation, and performance testing, ensuring early defect detection.
• Quality intelligence (QI) & innovation – Leveraged inventive frameworks, best industry practices, and technical expertise to scale efficiency.

Tech stack

The transformation was powered by:

• Unified framework – A standardized approach for set-point optimization and testing.
• Living sanity suite – Continuous testing with automated defect logging.
• Quality dashboard reporting – Centralized analytics for better decision-making.

Impactful results

• 2.5x increase in automation development speed – Faster execution and reduced testing cycles.
• 25% efficiency improvement – Streamlined workflows and optimized testing processes.
• 2x coverage improvement – Enhanced test coverage and reduced quality risks.