Monica Umesh is a retail technology enthusiast with a passion for transforming customer experiences through emerging technologies. With over 20+ years of experience specializing in product engineering and consulting services, Monica likes to explore how emerging technologies—from generative AI to predictive analytics—are reshaping the way brands connect with consumers. She is passionate about solving real-world customer problems and bridging the gap between tech and business, helping retailers unlock smarter operations, personalized engagement, and data-driven growth.

Outside of work, Monica is a travel enthusiast, animal lover, and avid hiker who finds joy in exploring nature trails.