Customer overview

The customer is a financial institution aiming to disrupt the payment market by introducing an innovative mobile payment solution. The goal was to create a seamless and secure transaction experience for both customers and non-customers.

Problem statement

The customer faced several challenges in implementing the new payment solution:

• First-of-its-kind solution – The initiative required a unique approach to redefine traditional financial transactions.
• Legacy infrastructure – The existing banking systems and processes were outdated and needed extensive planning for integration.
• Cross-functional collaboration – Successful implementation required coordination across multiple teams to ensure a smooth transition.

Solution delivered

InfoVision developed a secure and user-friendly mobile payment application, allowing users to transact money using only a mobile number. The key highlights of the solution included:

• Defined gateway architecture, security, and UX requirements to ensure a seamless user experience.
• Seamless integration across mobile devices for accessibility and convenience.
• Built an interoperable payment gateway platform that ensured compatibility across banking systems.
• Designed backend processes to link mobile numbers directly to bank accounts.
• Implemented a customer verification process to reduce fraudulent transactions and enhance security.

Impactful results

• Enabled seamless mobile transactions for both customers and non-customers.
• Ensured high security and fraud prevention through a robust verification process.
• Created a scalable and interoperable payment system for easy adoption across banking networks