At a leading healthcare group, patients previously relied on the healthcare group’s web platform to schedule appointments, find doctors, access medical records, and manage other healthcare needs.
InfoVision developed a secure, cross-platform mobile application that extended these essential services to iOS and Android. From appointment booking and digital check-in to payments, notifications, and family health management, the application gave patients a convenient mobile channel for managing their healthcare journeys.
About the customer
The customer is a leading multi-brand healthcare group operating hospitals, medical centers, and specialty healthcare facilities across the UAE. It provides patients with access to a broad network of doctors and healthcare services across its facilities.
The Challenge
The healthcare group offered digital patient services through its web platform but did not have a dedicated mobile application. Patients needed a convenient way to access frequently used healthcare services from their smartphones.
The application needed to enable patients to:
- Find doctors and healthcare facilities
- Check doctor availability
- Schedule and manage appointments
- Access medical records
- Make payments
- Receive timely notifications
- Manage healthcare information for family members
- Check in digitally for appointments
The application also needed secure authentication and integration with backend services.
The Solution
InfoVision designed and developed a cross-platform patient mobile application for iOS and Android using React Native. The application brought essential patient services together within a secure and intuitive mobile experience.
Key capabilities included:
- Doctor and facility discovery
- Real-time doctor-availability information
- Appointment scheduling and management
- Access to medical records
- Integrated payment capabilities
- Family health-information management
- Push notifications
- Digital check-in support
- Biometric authentication
- Multi-factor authentication
- API integrations with backend systems
The application was released through the Apple App Store and Google Play Store, making it readily accessible to patients across both major mobile platforms.
A More Connected Patient Experience
The mobile application gave patients greater flexibility in how they accessed and managed their healthcare. Routine activities that previously depended on the web platform could now be completed securely from a smartphone, whether booking an appointment, accessing medical records, making a payment, or managing care for a family member.
By bringing these interactions into one mobile experience, the healthcare group created a more convenient and accessible digital front door for patients across iOS and Android.
Technology Stack
React Native, Web APIs, Firebase, biometric authentication, multi-factor authentication, Google Play Store, and Apple App Store.
