Critical Skills to Possess:
- Extensive hands-on experience with AWS services, including Amplify, Cognito, Lambda, RDS, and API Gateway.
- Strong proficiency in Infrastructure as Code using CloudFormation.
- Solid experience managing CI/CD pipelines.
- In-depth knowledge of cloud security principles and hands-on experience with security services like Security Hub, Guard Duty, WAF, IAM, Key Management Service (KMS), and Certificate Manager.
- Experience working in a compliance-driven environment (PCI, SOX).
- Familiarity with data streaming and processing services such as Glue, and Athena.
- Proficiency in Python and React.
- Experience with orchestration is a plus.
- Proven experience in a customer support or operational role.
- Experience with ticketing systems and handling customer inquiries.
- Excellent problem-solving and communication skills.
- Ability to work independently and manage time effectively across various ad-hoc tasks.
- Familiarity with monitoring tools and concepts, similar to Amazon CloudWatch.
- Familiarity with user identity and access management principles (related to IAM).
Preferred Qualifications:
- Bachelor?s degree in computer science or a related field (or equivalent work experience)