Senior Executive IT System Administration

The Senior Executive ? IT is responsible for ensuring the smooth operation, security, and efficiency of the organization?s IT infrastructure, systems, and services. The role involves managing day-to-day IT operations, supporting end-users, coordinating with vendors, and implementing technology solutions aligned with business objectives. Key Responsibilities: 1. IT Infrastructure Management Monitor and maintain servers, network devices, firewalls, and endpoints to ensure high availability. Manage LAN/WAN, VPN, and Wi-Fi connectivity across office and remote sites. Oversee backup and disaster recovery procedures, ensuring data protection and business continuity. 2. User Support & Service Management Provide Tier 2/3 technical support for hardware, software, and connectivity issues. Manage user onboarding/offboarding including accounts, access rights, and device provisioning. Maintain IT helpdesk ticketing system ensuring timely resolution and user satisfaction. 3. System Administration.