Role Overview:
We are seeking a Salesforce Solution Architect with deep healthcare domain expertise to lead the design and implementation of a Bed Board Management solution on the Salesforce platform. This role will architect and deliver a real-time patient flow and capacity management solution that integrates with EHR systems (e.g., Epic, Cerner), enabling improved throughput, reduced length of stay (LOS), and optimized bed utilization across inpatient facilities.
The ideal candidate combines Salesforce platform mastery, healthcare operations knowledge (ADT, patient placement, EVS workflows), and enterprise integration experience to deliver scalable, compliant, and high-performing solutions.
Required Qualifications:
? 8?12+ years of experience in enterprise solution architecture
? 5+ years of Salesforce platform experience
? Proven experience with: o Salesforce Health Cloud o OmniStudio / Vlocity o Experience Cloud
? Strong knowledge of healthcare operations: o ADT workflows o Patient flow / bed management
? Experience integrating with EHR systems (Epic, Cerner, Athena)
? Deep understanding of: o HL7 / FHIR standards o Real-time event-driven architectures
Preferred Qualifications:
? Salesforce certifications: o Certified Technical Architect (CTA) ? preferred o Application Architect / System Architect o Health Cloud Accredited Professional
? Experience with AI/automation use cases: o Predictive bed assignment o Throughput optimization
? Familiarity with ServiceNow Healthcare workflows (nice-to-have)
Key Competencies:
? Strategic thinking with execution focus
? Ability to bridge clinical, operational, and technical domains
? Strong communication with executive stakeholders
? Experience leading large-scale digital transformation initiatives
Success Metrics:
? Reduction in patient wait times and ED boarding
? Improved bed turnover efficiency
? Increased bed utilization rates
? Real-time visibility adoption across operations teams
? Reduction in manual coordination and errors