PEGA CJCM

Job Description

  • We are seeking an experienced PEGA CJCM (Customer Journey and Case Management) professional with 4 to 7 years of hands-on experience in PEGA platform development and implementation based out of Pune.
  • The ideal candidate should possess strong expertise in Core Java and Spring Boot to design and develop robust backend services that integrate seamlessly with PEGA workflows and case management solutions.
  • Proficiency in Microservices architecture is essential, including designing, building, and deploying loosely coupled services that support scalable PEGA-based enterprise applications.
  • Hands-on experience with GitHub Copilot is required to accelerate development productivity, improve code quality, and adopt AI-assisted coding practices within the team.
  • The candidate will work on PEGA Customer Journey and Case Management implementations, configuring case types, stages, steps, SLAs, and decisioning strategies aligned with business requirements.
  • Experience in integrating PEGA applications with external systems using REST and SOAP APIs, along with knowledge of PEGA data pages, connectors, and integration services, is strongly preferred.
  • The role demands thorough understanding of PEGA best practices, guardrails compliance, and the ability to conduct peer code reviews and contribute to technical documentation.
  • Candidates must demonstrate the ability to collaborate with business analysts, architects, and QA teams in an Agile delivery environment, contributing to sprint planning, estimation, and delivery milestones.
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