- 10+ years in Microsoft solutions; 2+ years on Copilot Studio (or Power Virtual Agents).
- Power Automate, Power Apps, Dataverse; Power Platform admin and CoE toolkit.
- Entra ID, DLP, Purview basics; Microsoft 365 Copilot extensibility.
- Azure AI Foundry / Azure OpenAI; Semantic Kernel.
Nice to have
- Microsoft certifications (PL-600, AI-102).
- Managed-service / support delivery experience.