? Primary Skills
? Excellent Communication Skills
? Retail domain knowledge (order-to-cash, supply chain fundamentals)
? Hands-on ERP system experience (BlueCherry, SAP, Oracle, Dynamics, or similar)
? Advanced SQL Server proficiency (data corrections, stored procedures, query optimization)
? EDI mapping and configuration
? Strong analytical and root cause analysis skills
? SOP execution and documentation
? Willing to work in multiple shifts on rotational basis
? Preferred Skills ? BlueCherry ERP or similar retail ERP experience ? ITIL v3/v4 Foundation certification
? Integration middleware experience (MuleSoft, Dell Boomi, or similar) ? API troubleshooting and REST/SOAP protocols
Preferred Qualifications:
- BS degree in Computer Science or Engineering or equivalent experience