Application Support and Lead

? Primary Skills

? Excellent Communication Skills

? Retail domain knowledge (order-to-cash, supply chain fundamentals)

? Hands-on ERP system experience (BlueCherry, SAP, Oracle, Dynamics, or similar)

? Advanced SQL Server proficiency (data corrections, stored procedures, query optimization)

? EDI mapping and configuration

? Strong analytical and root cause analysis skills

? SOP execution and documentation

? Willing to work in multiple shifts on rotational basis

  ? Preferred Skills ? BlueCherry ERP or similar retail ERP experience ? ITIL v3/v4 Foundation certification

? Integration middleware experience (MuleSoft, Dell Boomi, or similar) ? API troubleshooting and REST/SOAP protocols

Preferred Qualifications:

  • BS degree in Computer Science or Engineering or equivalent experience
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