· 6–10 years of experience as a CRM/Salesforce Functional Analyst or Business Systems Analyst.
· Strong understanding of Sales Cloud, Service Cloud, and Experience Cloud capabilities.
· Hands-on knowledge of Salesforce platform; Flows, approval processes, page layouts, and Lightning App configuration.
· Experience supporting org merges, data migrations, or large CRM transformations.
· Salesforce Administrator or Sales Cloud Consultant certification preferred.
· Familiarity with Lead-to-Cash processes, integrations, and data governance best practices.
· Strong analytical, documentation, and communication skills.
Preferred Qualifications:
- BS degree in Computer Science or Engineering or equivalent experience