Product Manager Digital Platforms Customer Experience Salesforce Angul

  • 4+ years of experience in product management for customer-facing or enterprise digital platforms.
  • 3+ years of hands-on experience leading change management initiatives for product launches or digital transformations.
  • Proven experience with Salesforce Experience Cloud and understanding of platform capabilities (sites, user roles, Lightning components).
  • Experience working with or alongside custom Angular applications in enterprise environments.
  • Strong understanding of backend integrations, API-driven architectures, and IT delivery models.
  • Demonstrated expertise in change management frameworks (e.g., ADKAR, Prosci) and adoption measurement.
  • Excellent communication skills with the ability to translate technical concepts into clear business messaging.
  • Strong agile delivery and product lifecycle management background.
  • Bachelor’s degree in Business, Technology, Organizational Development, or a related field.

Preferred Qualifications

  • Experience in distribution, wholesale, or industrial B2B environments.
  • Familiarity with Salesforce Lightning Web Components and Apex (conceptual knowledge).
  • Experience managing platform governance, security roles, and multi-system data flows.
  • Background in UX collaboration, user research, and experimentation.
  • Knowledge of CI/CD pipelines, testing frameworks, and release management.
  • Change Management certification (Prosci, CCMP) is a plus.
  • Experience using Jira, Confluence, or similar tools.

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