Job Title
Learning & Development Executive / Senior Executive
Experience
3?4 years (relevant L&D operations experience in an IT / Technology organization)
Location
India (as per business requirement)
Role Summary
The Learning & Development Executive / Senior Executive will be responsible for end-to-end L&D operations and execution, including training coordination, LMS and digital learning platform management, data tracking and reporting, vendor coordination, and day-to-day stakeholder communication.
This role is execution-focused and requires strong operational rigor, attention to detail, and excellent communication skills.
Key Responsibilities
1. L&D Operations & Training Execution
- Coordinate end-to-end execution of training programs (technical, functional, behavioral, leadership) across delivery modes ? virtual, in-person, and hybrid.
- Manage training calendars, session scheduling, nominations, attendance tracking, feedback collection, and closure reports.
- Act as the single point of contact for participants, trainers, business stakeholders, and vendors for assigned programs.
- Ensure smooth day-to-day coordination including session readiness, logistics, trainer availability, and communication.
2. LMS & Digital Platform Management
- Manage and administer the Learning Management System (LMS) including:
- Course creation and uploads
- User enrollments and batch assignments
- Completion tracking and certifications
- MIS and dashboard reports
- Coordinate with internal IT/LMS support teams and external LMS vendors for issue resolution and enhancements.
- Support digital learning initiatives using platforms such as LinkedIn Learning, MOOCs, webinars, and internal learning portals.
3. Data, MIS & Reporting
- Own L&D data management and reporting:
- Training hours, coverage, participation, completion, and feedback metrics
- Monthly, quarterly, and ad-hoc MIS reports for leadership and HR stakeholders
- Maintain accurate L&D trackers, dashboards, and documentation using advanced Excel (pivot tables, formulas, charts).
- Ensure data accuracy, audit readiness, and timely reporting.
4. Vendor & Trainer Management
- Coordinate with external training vendors, facilitators, and certification partners for program delivery.
- Manage vendor communication, session confirmations, commercials, POs, invoices, and closure documentation.
- Track vendor performance, training quality, and delivery effectiveness.
5. Stakeholder Communication & Coordination
- Communicate professionally with employees, managers, leadership, trainers, and HR partners.
- Draft and send training communications, calendar invites, reminders, and post-training updates.
- Handle participant queries related to nominations, schedules, LMS access, and learning journeys.
Must-Have Skills & Qualifications
Experience & Background
- 3?4 years of experience in an L&D Operations / Training Coordination role.
- Prior experience in an IT MNC / IT Services / Technology organization is mandatory.
Technical & Functional Skills
- Strong working knowledge of LMS platforms (any leading LMS).
- Hands-on experience with LinkedIn Learning or similar digital learning platforms.
- Advanced Excel skills ? pivot tables, VLOOKUP/XLOOKUP, formulas, dashboards.
- Proficiency in MS PowerPoint, MS Word, MS Outlook, and overall MS Office suite.
- Experience handling training MIS, reports, and dashboards.
Communication & Behavioral Skills
- Excellent written and verbal communication skills.
- Strong coordination and stakeholder management abilities.
- High attention to detail, planning, and follow-through.
- Ability to manage multiple programs and deadlines simultaneously.
- Professional, proactive, and execution-oriented mindset.
Good to Have
- Experience supporting certification programs (technical or functional).
- Exposure to learning audits, compliance training, or mandatory training tracking.
- Basic understanding of learning metrics and ROI tracking.
Key Competencies
- L&D Operations Excellence
- Data & Reporting Orientation
- Digital Learning Platform Management
- Vendor & Stakeholder Coordination
- Execution Discipline & Ownership
- Communication & Professional Presence