Critical Skills to Possess:
- 5+ years of hands-on ServiceNow development experience.
- 3+ years of dedicated, in-depth experience implementing, configuring, and customizing the ServiceNow SPM/ITBM suite.
- Technical Certifications:
- Must-Have: ServiceNow Certified Implementation Specialist ? Project Portfolio Management (CIS-PPM).
- Strongly Required: ServiceNow Certified Application Developer (CAD).
- SPM Module Expertise (Hands-On):
- Demonstrated mastery of the PPM suite (Demand, Project, Portfolio, Resource Management).
- Proven experience with Application Portfolio Management (APM).
- Solid understanding and configuration experience with Agile Development 2.0 and its integration points.
- Platform Skills:
- Expert proficiency in ServiceNow scripting (both client-side and server-side).
- Strong knowledge of the ServiceNow platform architecture, including the Common Service Data Model (CSDM).
- Experience building and consuming REST/SOAP web services.
- Analytical Skills:
- Excellent problem-solving skills with the ability to analyze complex business requirements and translate them into technical designs.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical teams and business leaders.
Preferred Qualifications:
- BS degree in Computer Science or Engineering or equivalent experience