The consultant will play a key role in solution design, implementation, enhancement, integration, and support of end-to-end Automotive Aftersales processes including Service Appointment Management, Workshop Operations, Parts Management, Warranty Processing, Vehicle Service Management, and Digital Customer Experience initiatives.
This role requires close collaboration with business stakeholders, OEM partners, project teams, developers, and integration teams to deliver scalable and innovative automotive solutions.
Required Skills & Experience
Functional Expertise
� Minimum 5+ years of SAP Automotive experience.
� Strong hands-on experience in:
o SAP IS-Auto
o SAP Dealer Business Management (DBM)
o Proaxia VSS
� Experience in Automotive Aftersales business processes:
o Workshop Operations
o Service Management
o Parts Management
o Warranty Processing
o Service Appointment Scheduling
o Vehicle Reception & Delivery
o Recall Campaigns
Techno-Functional Skills
� Strong debugging capabilities.
� Ability to analyze ABAP code and collaborate effectively with developers.
� Knowledge of:
o Enhancements
o User Exits
o BAdIs
o Smart Forms
o Adobe Forms
o IDocs
o APIs/Web Services
� Understanding of:
o SQL Queries
o Data Migration
o Data Validation
o Interface Monitoring
SAP Cross Functional Knowledge
Experience in integration with:
� SAP SD (Sales & Distribution)
� SAP MM (Materials Management)
� SAP FI/CO
� SAP FSCM
� SAP Business Partner
� SAP CRM / CX Solutions
� SAP S/4HANA
Project Experience
� Minimum 2-3 end-to-end SAP implementations, rollouts, or upgrade projects.
� Experience working in Agile and DevOps environments.
� Strong knowledge of SAP Activate methodology.
Preferred Qualifications
� Experience with Proaxia VSS and SRS (Service Resource Scheduling).
� Experience in SAP S/4HANA Automotive transformations.
� Knowledge of:
o Vehicle Health Check Solutions (eVHC)
o Workshop Monitoring
o Service Advisor Mobility Solutions
o Customer Portal Solutions
o Digital Payment Integrations
o OEM Warranty & Recall Integrations
� SAP Certification in relevant modules preferred.
� Experience in Automotive Retail Dealership environments is highly desirable.
Educational Qualifications
� Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related discipline.
� SAP Certification(s) preferred.
Competencies
� Strong analytical and problem-solving capabilities
� Customer-focused mindset
� Excellent stakeholder management skills
� Effective communication and presentation skills
� Ability to manage multiple priorities
� Self-driven with strong ownership and accountability
� Team player with mentoring capability
� Continuous learning mindset
The consultant will play a key role in solution design, implementation, enhancement, integration, and support of end-to-end Automotive Aftersales processes including Service Appointment Management, Workshop Operations, Parts Management, Warranty Processing, Vehicle Service Management, and Digital Customer Experience initiatives.
This role requires close collaboration with business stakeholders, OEM partners, project teams, developers, and integration teams to deliver scalable and innovative automotive solutions.
Required Skills & Experience
Functional Expertise
� Minimum 5+ years of SAP Automotive experience.
� Strong hands-on experience in:
o SAP IS-Auto
o SAP Dealer Business Management (DBM)
o Proaxia VSS
� Experience in Automotive Aftersales business processes:
o Workshop Operations
o Service Management
o Parts Management
o Warranty Processing
o Service Appointment Scheduling
o Vehicle Reception & Delivery
o Recall Campaigns
Techno-Functional Skills
� Strong debugging capabilities.
� Ability to analyze ABAP code and collaborate effectively with developers.
� Knowledge of:
o Enhancements
o User Exits
o BAdIs
o Smart Forms
o Adobe Forms
o IDocs
o APIs/Web Services
� Understanding of:
o SQL Queries
o Data Migration
o Data Validation
o Interface Monitoring
SAP Cross Functional Knowledge
Experience in integration with:
� SAP SD (Sales & Distribution)
� SAP MM (Materials Management)
� SAP FI/CO
� SAP FSCM
� SAP Business Partner
� SAP CRM / CX Solutions
� SAP S/4HANA
Project Experience
� Minimum 2-3 end-to-end SAP implementations, rollouts, or upgrade projects.
� Experience working in Agile and DevOps environments.
� Strong knowledge of SAP Activate methodology.
Preferred Qualifications
� Experience with Proaxia VSS and SRS (Service Resource Scheduling).
� Experience in SAP S/4HANA Automotive transformations.
� Knowledge of:
o Vehicle Health Check Solutions (eVHC)
o Workshop Monitoring
o Service Advisor Mobility Solutions
o Customer Portal Solutions
o Digital Payment Integrations
o OEM Warranty & Recall Integrations
� SAP Certification in relevant modules preferred.
� Experience in Automotive Retail Dealership environments is highly desirable.
Educational Qualifications
� Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related discipline.
� SAP Certification(s) preferred.
Competencies
� Strong analytical and problem-solving capabilities
� Customer-focused mindset
� Excellent stakeholder management skills
� Effective communication and presentation skills
� Ability to manage multiple priorities
� Self-driven with strong ownership and accountability
� Team player with mentoring capability
� Continuous learning mindset