PMO Manager
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Role Summary & Purpose: The PMO Manager establishes and administers the central programme management office for a large-scale telecom transformation. This role owns dependency mapping, RAID log management, resource capacity planning, and gate readiness reporting for executive steering bodies. |
Key Responsibilities & Accountabilities
- Gate Readiness & Executive Reporting: Produce gate-ready weekly and fortnightly status packs for the Transformation Office and Steering Committee, ensuring transparent tracking of milestones and clearance items.
- Dependency & Critical Path Mapping: Perform end-to-end dependency mapping across parallel workstreams, proactively identifying cross-stream blockers and maintaining critical path visibility.
- Gated Delivery Administration: Administer the gated delivery model by scheduling formal gate reviews, publishing outcomes, tracking action clearance, and maintaining decision logs.
- Resource & Capacity Planning: Develop and maintain integrated resource and capacity plans for combined onsite and offshore delivery teams.
- RAID Governance: Lead the RAID (Risks, Issues, Assumptions, Dependencies) management framework, ensuring consistent classification, prioritization, and mitigation tracking.
Required Experience & Qualifications
- Enterprise PMO Experience: Demonstrated experience managing PMO operations within large-scale telecom or enterprise IT transformation programmes.
- Toolchain Expertise: Proficiency in MS Project, Jira, or equivalent tools to build and maintain resource-loaded, dependency-linked programme schedules.
- Americas Telco Engagement: Prior engagement experience interfacing directly with business and technical teams within Latin American or North American telco operators.
- Bilingual Capabilities: Fluent in English and Spanish for seamless cross-border reporting, stakeholder alignment, and documentation.