In recent days, the implementation of AR and VR in Healthcare appears to be a perfect fit. Both technologies proved themselves to provide a much easier and effective solution to various challenges of the health care system and as such offer numerous diverse opportunities for its implementations in various areas – such as general diagnostics and medical training.
In a longer run, it’s obvious to predict that technology is the cure of all, the reality with RPA lies within process improvement. Employee reduction is something to think about in the long term, but tweaking processes to optimize the business in the short term should take center stage.
The customer is still considered the most important part of the business even if they are interacting with a robot. Organizations discovered a continued interest in chatbots and virtual agent solutions and considering how automation still has a way to go here, there is a lot of scope for innovation.
With these thoughts in mind, it’ll be interesting to see where the RPA market heads in the coming quarters.