Creating a consistently superior experience for customers

The customers are expecting brands to deliver great digital experiences every single time. It wouldn’t be wrong to say that digital experience is now a differentiator and business enabler in the market. 

InfoVision provides digital experience solutions that address the challenges of cart abandonments, complex purchase journeys, and customer attrition due to fraught digital experience. 

We help them gather data from 8 vantage points for deeper and more immediate insights on what customers want. 

Our proven Guided Experience Model encompasses User Experience, Social Insights, and User Interactions 

We combine data from User Experience, Social Insights, and User Interactions to reveal the delta between user expectation and business perception. We crunch numbers, visualize the same, do design thinking, deliver wireframes and advanced scalable prototypes. Our user research is qualitative and quantitative and our design principles are driven by data. 

What we offer is a proven Guided Experience Model that delivers positive business results and solves business problems. 

One-X Model

Multi-stream data. Multiple viewpoints. Cross-discipline perspectives.  A unique lens and an approach designed for your business context - We bring a cohesive approach to digital experience, so you are never left wondering.

Our Capabilities

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Social Data
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We conduct social media research for insights on shopper behaviors, retailers, competitors, campaigns, content strategies, and more.

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User Expectations
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We put ears to the ground to decode end user needs, identify their unique perspectives, and translate them into precise and actionable insights.

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Digital Data
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We study customer journey maps to identify drop offs, hot spots of activity, purchasing decision-markers, key hits, etc. We bring cross-disciple perspective to digital data.

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Research
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We trace actions and footsteps across different touch-points to analyze motivation to engage. We identify drivers for success and opportunities to enhance engagement quality.

Our solutions
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Experience Insights

We reveal an accurate picture of how your potential customers experience every part of your digital environment. We decode unique perspectives with combination of experience, expertise, and ears to the ground.

Experience Prototypes

We provide high quality prototypes that marry creativity with precision analytics for a goal-oriented experience delivered through design. We analyze every click, test every swipe to get your digital assets ready for your customers.

Experience Management

We bring a cross-discipline perspective of the impact of brand, business, and environment on Experience. We study brands and what differentiates them for customers and the industry. We strengthen these differentiators for an experience that resonates with end customers and business.

Tailored modernization for your industry

telecom

Telecom Media Technology

As one of the first to make serverless architecture the norm, we help you leverage the pay-for-usage model to build responsive apps.
Retail

Retail CPG Logistics

InfoVision offers expert innovative solutions in Retail, CPG and logistics that bring greater value to consumers.
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Banking Financial services Insurance

Banking, financial services and insurance organizations require operational excellence and innovative solutions powered by digital transformation
healthcare

Healthcare Life Sciences Manufacturing

Shift from volume-based healthcare to value-based healthcare and bring the focus back on patient care with InfoVision.

Why InfoVision

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8 Vantage Data Points to build Digital DNA that lives up to user expectations
8 Vantage Data Points to build Digital DNA that lives up to user expectations
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Combined user research and digital data with social media data for precision analytics.
Combined user research and digital data with social media data for precision analytics.
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Delivering measured uplift in user engagement through orchestrated design perspective and are accountable for it.
Delivering measured uplift in user engagement through orchestrated design perspective and are accountable for it.

Make every customer interaction an experience worth remembering

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