Adoption of technology is often met with a strong pushback from within the organization. Fear of loss of control and threat to the job makes this pushback stronger. Adopting a stronger stance may only lead to grievances and high level of unrest within your workforce.
So here is what we do. We roll out an augmentation strategy where non-critical business functions are identified. These functions are then migrated to the digital setup while the critical processes are still controlled and managed by the people. This becomes a great way of giving the workforce a chance to understand and adjust to the new solutions without losing control.